Careers

Service Manager

“Empowering every customer's journey, one impeccable service at a time!”

Are you ready to lead a dynamic service team and drive performance to new heights? Halliday’s of Bushmills is seeking a motivated and results-focused Service Manager to oversee our Service Department and ensure every customer experience is exceptional.

What You’ll Do:

As the Service Manager, you will be at the heart of our operations, setting the pace for your team and ensuring efficiency across the board. From streamlining workflows and managing technician productivity to fostering strong customer relationships, you’ll play a pivotal role in making sure we meet deadlines, deliver outstanding service, and achieve financial goals.

Key Responsibilities:

• Lead the service department with energy, driving team performance and operational efficiency.
• Identify bottlenecks, streamline repair processes, and implement solutions to minimise turnaround time.
• Oversee departmental budgets, analyse financial data, and develop revenue-enhancing strategies.
• Ensure customer satisfaction by promptly addressing concerns and building lasting relationships.
• Manage work-in-progress jobs and optimise technician schedules for maximum productivity.
• Provide leadership, set clear goals, and facilitate ongoing training and development for the team.

Your Impact:

You’ll be the driving force behind ensuring that Halliday’s continues to deliver top-notch service. By leading with passion and precision, you will elevate customer satisfaction, boost department efficiency, and achieve financial targets.

What We’re Looking For:

• Proven leadership experience in a service or operations management role.
• Strong understanding of service department processes, financial management, and customer service best practices.
• Excellent communication skills and the ability to collaborate effectively across departments.

Why Halliday’s of Bushmills?

Join a team where your leadership will make a real difference, and every day brings a new opportunity to enhance both the customer journey and the department’s success.